After Windows 11 Update: Keyboard Not Working (2025)

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After Windows 11 Update: Keyboard Not Working (2025)

Introduction

The release of Windows 11 in 2025 has brought about a significant update to the operating system. However, some users have encountered an issue where their keyboard ceases to function after installing the update. This article aims to provide a comprehensive overview of the causes and potential solutions for this problem.

Causes of Keyboard Malfunction After Windows 11 Update

• Hardware Compatibility Issues: The new Windows 11 update may introduce compatibility issues with certain keyboard models, particularly those using older drivers or firmware.
• Software Conflicts: The update process can sometimes cause conflicts with other software programs or drivers installed on the computer, leading to keyboard malfunction.
• Corrupted System Files: The Windows 11 update may inadvertently corrupt or delete system files essential for keyboard functionality.
• BIOS Settings: In rare cases, the BIOS settings on the computer may need to be adjusted to support the keyboard after the update.

Troubleshooting Steps

1. Check Hardware Connections:

• Verify that the keyboard is securely plugged into the appropriate USB port or PS/2 connector.
• Try connecting the keyboard to a different port or computer to rule out any hardware issues.

2. Update Keyboard Drivers:

• Open the Device Manager (devmgmt.msc) and locate the keyboard driver.
• Right-click on the driver and select "Update Driver."
• Follow the on-screen instructions to install the latest driver version.

3. Roll Back Windows Update:

• If the keyboard malfunction started after a recent Windows 11 update, consider rolling back the update.
• Go to Settings > Update & Security > Windows Update > Update history.
• Select "Uninstall updates" and choose the problematic update.

4. Run System File Checker:

• Open Command Prompt (cmd.exe) as an administrator.
• Type "sfc /scannow" and press Enter.
• The System File Checker will scan and repair any corrupted system files.

5. Adjust BIOS Settings:

• Access the computer’s BIOS settings (usually by pressing F2 or Del during boot).
• Locate the USB settings or Keyboard settings and ensure that they are configured correctly.

FAQs

• Why does my keyboard stop working after the Windows 11 update?

  • There are several possible causes, including hardware compatibility issues, software conflicts, corrupted system files, or incorrect BIOS settings.

• How do I fix a keyboard that is not working after the Windows 11 update?

  • Try troubleshooting steps such as checking hardware connections, updating keyboard drivers, rolling back Windows update, running System File Checker, or adjusting BIOS settings.

• Can I use an external keyboard with my computer if the built-in keyboard is not working?

  • Yes, you can connect an external USB or Bluetooth keyboard to your computer and use it as an alternative.

Tips

• Keep your Windows 11 operating system and keyboard drivers up to date to avoid compatibility issues.
• Use a wired keyboard instead of a wireless one for better stability and reliability.
• If you are unable to resolve the issue with the troubleshooting steps provided, consider contacting Microsoft support or a qualified computer technician.

Conclusion

Keyboard malfunction after a Windows 11 update can be a frustrating issue. By understanding the potential causes and following the troubleshooting steps outlined in this article, users can effectively diagnose and resolve the problem. It is important to approach the issue systematically, check hardware connections, update drivers, and explore other solutions until the keyboard functionality is restored.

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